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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Smitty's Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Smitty's Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree 		Agree Disagree Strongly
Disagree 		Not
Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

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What Our Customers Are Saying

Smitty's was amazing! They were super professional, completely reasonable, and had my car back to me in no time! Can not recommend strongly enough!

Car & Truck Care, near Gainesville, FL

, 10/24/2025

Did what other shops in the area did not seem to have the skill to take on. Would definitely bring my 2025 Duramax 2500hd back here next time I need some custom work done!!!

Domestic Cars & Trucks, near Gainesville, FL

, 04/24/2025

Had a great experience, they explained every step on fixing my car I would suggest their shop to everyone, especially if you have a vw bug like me.

European & Import Vehicle Repair, near Gainesville, FL

, 08/01/2025

GREAT Customer Service Great Mechanics I recommend them for all your Mechanics needs

Car & Truck Care, near Gainesville, FL

, 04/22/2022

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