Customer Reviews

Highly Recommended
Gainesville, FL

Quick routine service good customer service

Carfax Review

5 Star Service
Gainesville, FL

Great shop to take a VW too, especially when local VW dealership misdiagnoses the car!

Carfax Review

Amazing Service
Gainesville, FL

Excellent service, provided detailed information on service being done.

Carfax Review

Highly Recommend
Car & Truck Care, near Gainesville, FL

Smitty's was amazing! They were super professional, completely reasonable, and had my car back to me in no time! Can not recommend strongly enough!

Tom Callahan

Skilled Professionals
Domestic Cars & Trucks, near Gainesville, FL

Did what other shops in the area did not seem to have the skill to take on. Would definitely bring my 2025 Duramax 2500hd back here next time I need some custom work done!!!

Alex Tequila

My go-to shop!
European & Import Vehicle Repair, near Gainesville, FL

Had a great experience, they explained every step on fixing my car I would suggest their shop to everyone, especially if you have a vw bug like me.

Dawn Raulerson

Great customer service
Car & Truck Care, near Gainesville, FL

GREAT Customer Service Great Mechanics I recommend them for all your Mechanics needs

Sharon Wilson

Great Experience
European & Import Vehicle Repair, near Gainesville, FL

After having my car towed to a Tires Plus for my engine having seized in my VW Jetta, my mom searched for auto services in Gainesville, Florida that specialized in foreign vehicles so I could gain a second opinion. Upon taking it to Tires Plus, they deemed it a spark plug issue, but upon further evaluation my car needed a new engine. Smitty's determined that I did in fact need a new engine, but continued to inform me that the spark plugs in my car did not belong to my car. Turns out Tires Plus removed my VW stock spark plugs and replaced them with knock-offs that weren't even compatible with my vehicle. Taking into consideration how expensive cars and parts are these days, I wasn't too taken aback by the price to have the engine replaced; it would've been more expensive to purchase a new-used car, that was older and had more miles than my current vehicle. After getting my car back, I did have an issue with overheating, but upon calling I was able to bring it back in immediately and have it fixed promptly, for no cost. I appreciated that I was educated by those at Smitty's and not treated as an idiot, as many auto shops unfortunately do, as a young woman. I will be returning to Smitty's for my oil changes and any other issues that ever arise. I will never go back to a VW dealership (as their diagnosis of my vehicle years prior and instructions for me is what ultimately led to my engine seizing) or any other auto shop again.

Ashley Grassmyer

Honest Mechanics
Engine & Transmission, near Gainesville, FL

I thought my water pump had gone out. A job that would have cost over $1,500 due the difficulty in where the water pump is located in my vehicle. I had prepared myself mentally for the disappointment but Christmas came early for me. Zach at Smitty's was a God sent Angel! He could have been like other mechanics and took advantage of me knowing that I was fully prepared to accept that it was the water pump. But instead he took the time to do a proper diagnosis and turns out it was a $400 fix. And even got it all done in one day! This year for Thanksgiving I am grateful for honest mechanics like Zach!

Elizabeth Ivey

Superb Reputation
European & Import Vehicle Repair, near Gainesville, FL

I have worked with Smitty's for over a decade for both personally owned vehicles, as well as fleet vehicle repairs and even body work. I've always found his services to be honest, fairly priced, and his staff to be polite, courteous, knowledgeable and solid with the repair work done. They can very busy, but always seem to get me in quickly for repairs, and return the vehicles quickly. I absolutely love talking to the staff, and I appreciate the superb reputation that Smitty has had in this community for a very long time! There's no better small business I would rather support when I need repair services. Their work is solid, even with imports!

Matthew Schmitt

Reasonable and Professional
European & Import Vehicle Repair, near Gainesville, FL

I have taken my VW to Smitty's since 2007. He was my first choice as a mechanic and the reviews are CORRECT - totally awesome shop. IT is a small shop but they can tackle any vehicle make or model. Currently they work on my Ford Escape. Zach (Smitty's co owner) repaired my vehicle in record time and at a great value. Dump the dealers and over priced import shops. If you are fair - these men are fair. Appreciate them and don't bother with anyone else - and you may know the dealer I refer to.

Pamela M

Smittys saved the day!
European & Import Vehicle Repair, near Gainesville, FL

Smittys saved the day! Stuck on a Florida highway in a 2002 VW Eurovan Camper travelling from Mass.. From the first call for rescue to getting us back on the road they where outstanding Assisting us in getting a hotel transportation and keeping us updated on the progress I would absolutely recommend the shop they where professional and reasonably priced too! Thank you Smitty, Zach and Durant for a job well done!

Mimi dimauro

Gainesville, FL

(Translated by Google) Bitches! (Original) Kujah!

Mexxy Bone

The best
Car & Truck Care, near Gainesville, FL

Smitty's is a great place for service! Thank you

S. Young

I had been having problems with the electrical fan in my 2004 Grand Cherokee and was struggling for MONTHS to get Midas on Archer to take care of the issue. $2000 and 4 "repairs" later they said they couldn't fix the problem and I took my car to Smitty's. Within 24 hours they had diagnosed the issue as a slow electrical fan and said it would only be a couple hundred to replace, as we already had the replacement part purchased (Midas, on the other hand, said my head gasket was broken and quoted me almost $4k to repair). Smitty's also went a step further and identified a leak in my brake fuel canister, and rotated my tires! All of this came out to under $1000, less than a quarter of what I had been preparing to spend. The two main takeaways here: stay as far away from Midas as possible (because they will create issues with your car and then bill you to fix them) and go to Smitty's Auto instead. They've absolutely earned my loyal business going forward!

Victoria Zamitalo

Smitty's saved me thousands of dollars of unnecessary repairs. I was facing a $6,000.00 bill at Volkswagen of Gainesville. Smitty's fixed my engine problem for a fraction of the cost. In this day and age, it is refreshing to find a company that does professional and competent auto repair at a reasonable price! I thank God that they exist in Gainesville. I will recommend them to everyone I know and will trust them with all my future repairs! Signed, Satisfied Customer!

Watson Louidor

Bad fuel injector on my 09 Nitro 4.0 they fixed it in one day.

Joe Mauro

Did the work I needed and got it done fast.

Armn Hammer

My car is driving better than ever after going to Smitty's. I initially took it to the dealership and was told my transmission was faulty and that I either needed a new one for $13k or new car. I took it to Smitty's for a second opinion, and they determined that nothing was wrong with my transmission and that my brake connector had been *very obviously* cracked. I have been mentioning concerns about my brakes for about a year and was consistently told by the dealership that nothing was wrong with them. I live in Inverness and will be willing to drive over an hour to go to Smitty's in Gainesville for any future car needs.

Melissa Lily

A definite recommend. Nothing but the best in customer service. He takes care of his customers, don't over charge, goes beyond the customer. Treats them like family

Lisa Reid

Really happy with my experience with these fellas. Easy on price so good for me as a college kid. I generally do all my own work but this was an issue outta my knowledge. They were really good about being transparent with expectations, price and time. Not the best looking shop on the outside but certainly pretty stand up guys working there. Will be back without a doubt. Really satisfied with my experience

Kade Delee

Javier and his Crew offered Great Service and a Great deal ! He even put in the time to make several calls to different places looking for the cheapest, correct part for my 2006 Toyota Tundra ! Also he always answers the phone ! Even to me on Christmas Eve day !

HunterJoy Hayes

Good quality and good price.

Marshall Frye

The mechanics are very good from customer experience and car repairs

Lisa Thames

They were very thorough and professional. They even checked on me days after to see how the car was doing. It has never happened to me since I started driving for 23 years now. That's commendable. I highly recommend this shop.

Ernest Makata

Hard work and honesty. What more can you ask for from an auto repair shop. Turns out the reason for my car stalling was a dead battery. They were quick to identify and resolve the issue. Thanks guys!

Nani A.

Was referred by Performance Transmission because they do service on Audis. Super fast and easy! Would recommend!

Morgan Balch

They were very professional, knowledgeable, and kind. Would recommend them to anyone who has a VW and needs repairs or any maintenance done on their car.

Brandon Ocheltree

(Translated by Google) Love me! (Original) Love em!

Anne

Very accommodating, friendly and professional. Charges were as quoted. I will use again.

Janie Passmore

Perfect service, fast and affordable prices!

Ivan Sarno

I recently purchased an Audi in South Florida. En route to home in Alabama the check engine Light came on and the vehicle went into ECS mode. Stranded in Gainesville on a Sunday I had the car towed to the shop because of their positive review history on google. They were closed so I placed the keys in the Dropbox and emailed the owner. Called first thing Monday and they had already read my email and we're running codes on the vehicle. They ordered the parts, fixed the vehicle and really took care of me when I was in a difficult situation. Even pointing out a few other small things I might consider fixing. Kept the car for me until I was able to come back and pick it up. I would recommend them without hesitation. The price was fair. The Work and diagnostics were honest. Good shop. Thank you Smittys.

jacob vella

Good professionalism and customer service, overall good experience

M Freeny

Smitty knows VW, fast and friendly intake, they kept me in the loop, remain on tome and within the estimate. I will definitely come back

Balance 180 Gymnastics

Smitty did good work on my 86' Vanagon. It can be hard to find someone with experience on older Volkswagens. Smitty seems to have plenty. The work was done quickly and the communication from the shop was very good.

Brendan Hm

Always honest, always quick. Seriously, go here.

Tim McCormick

I would recommend taking your car to Smitty's. They are up front about the scope of the work and costs associated with repairing your vehicle. I needed a new engine for my Kia and they located a quality and reasonably priced used engine. Although the seller was located out of out-of-state, my car was returned to me in less than a week. The staff was extremely patient with me and didn't mind answering any follow-up questions I had about the process.

Tiana Foster

I came across Smitty's workshop when shopping for a BMW repair business. I cannot say how happy I was with their help. They are very professional, reasonable in price and can diagnose the problem immediately. I think they are skilled and experienced in BMW repair and I have continued to take my car to them when I have the slightest problem. You will not be sorry to use them for your car mechanic!! JoAnne Anderson Gainesville fl.

Joanne Anderson

I was skeptical about finding someone that service and repair foreign cars outside of dealership but my aunt also said she used them for repair service I was relieved once I met zack and after speaking with him I was comfortable dropped my vehicle off and same day work was done I was truly impressed and satisfied.

Shonda Chandler

I came in with no appointment, after going to 3 other shops nearby, they gave me the best quote, and said they could do that day! Staff was also friendly and courteous! I'll be back if I need anything else! Thanks

Michael Faucher

Smitty's is the best! About a year ago, I had a hole in my radiator and was halfway to Gainesville on i75 coming from Tampa. My boyfriend recommended that I call Smitty's. They helped coordinate a tow company to get my car 60 miles for them to look at it. They have incredible customer service, very reasonably priced and did a great job on the repair. I highly recommend them to anyone in the Gainesville area!

Rachel Miller

I can't say enough about the care that's was taken with my vehicle with the utmost professionalism

Lashan Hope

Excellent business ethics, I got to the shop was approached quickly and accurately told them what I thought was wrong, they diagnosed and fixed the issue in a timely manner I highly recommend this shop to anyone with a Volkswagen! Thanks to everyone at the shop

Manny Rodriguez

I'm new to Gainesville and was nervous about finding a good mechanic without prior word-of-mouth recommendations. I found Smitty's though google reviews and was so relieved! Their services were very fairly priced, and Smitty himself gave me a lift to and from the shop. Smitty is a wonderful guy, and it's evident just by talking to him that he cares about providing thorough service. The repairs I needed were finished quickly, and my car drives like new again. All around wonderful experience and will 100% be calling them the next time I need some work done on my car. Whether you've got a Volkswagen, a Honda or something else, this is definitely a great place to take your car.

Maddy Jean

Took my VW there after I took it to a VW dealership. Smitty is a good man and his staff works hard. Through their hard work and care for their proffession they were able to repair my car for around $600 less than the dealership estimated, and they procided me with a free ride to pick up my car.

Ryan Brooks

Beyond pleased from the beginning. Smitty himself drove me to work after dropping off my car. I can tell they know what they're doing & don't charge you a fortune like most other shops. Thank you for repairing my Audi Allroad, i'll be back!

shane kelly

Its hard to find a trust worthy mechanic and I believe I just found one! They took their time to explain the repair process and how long it would take. Smitty even took me too an from work while my vehicle was being repaired. Fair pricing and awesome customer service. I would recommend them to anyone!

Jerome Johnson

Best prices in town, honest, friendly crew with excellent customer service. They have gained a new costumer. Needed a new radiator and the Parts were ordered and my RAV4 was fixed immediately. I won't go anywhere else for car repair!

Jess

I was able to get a diagnosis quickly and parts were ordered and my car was completed the next day. Great customer service and business knowledge.

Valaria ONeal

I would recommend and come back to Smitty's although my part didn't arrive exactly when expected... It wasn't detrimental to the car to wait an extra day. The mechanics were friendly... As well as the owner!

Sheri Marie